Front Desk Patient Service Representative / Medical Patient Access (PSR/MPA) Training Practice Test

Question: 1 / 400

What is an essential aspect of patient confidentiality?

Sharing patient information with all staff in the facility

Disclosing patient information only on a need-to-know basis

An essential aspect of patient confidentiality is disclosing patient information only on a need-to-know basis. This principle is foundational in healthcare settings, where maintaining trust between patients and healthcare providers is crucial. By limiting the sharing of sensitive information to only those individuals who require it for treatment, payment, or healthcare operations, the integrity of the patient's privacy is safeguarded. This practice not only complies with legal standards such as the Health Insurance Portability and Accountability Act (HIPAA) but also reinforces the ethical obligation to protect patient information from unnecessary exposure. Ensuring that only authorized personnel access confidential information helps in minimizing the risk of data breaches and reinforces patients' trust in the healthcare system.

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Making patient information public for transparency

Encouraging patients to share their information among peers

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